Candles & Wax Melts

Because candles and wax melts are handmade in small batches, I accept returns within 14 days of delivery if the item is unused and in its original condition.

• If your candle arrives damaged, I will replace it or refund it immediately.

• If the scent isn’t what you expected, I offer one free exchange for another fragrance.

Custom Orders

Custom pours are final sale, unless there is a craftsmanship issue or damage during shipping. Please allow 4-6 weeks for delivery.

Refunds

Refunds are issued to the original payment method within 5–7 business days once the item is received and inspected.

Shipping

• If your candle arrives damaged, I will cover shipping costs.

• For all returns, the customer is responsible for return shipping costs.

How to Start a Return

Email me at alycia.gionet@goldstarmade.com with your order number and a photo of the item. I’ll take care of the rest.